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*Do you use spreadsheets or other manual systems to store and track sales correspondence? *Have you tried getting your team to adopt a unified system to manage your prospects but ran into difficulty? *Do you have a way of transferring prospects from the leads generating team to sales team besides email or paper?
*If one of the sales reps left tomorrow, would you be able to easily access the sales contacts, deals and deal history they were working on? *How do you ensure prospects are receiving timely follow-ups? *How do you receive reminders to follow up with sales contacts?
The list goes on and on and on………………. Well, I am unable to know what your answer to the above questions are but if you answered yes to any of the above questions, then send a mail to and we will provide a lasting solution to your customer relationship management challenges.
Allow me to walk you through a typical sales call over the telephone with a prospect in order to appreciate the challenges of th…


When businesses fail, people lose their jobs, taxes decrease, the economy goes down, crime rate goes high and the citizens of the country suffer.
As a leading business management software provider to Ghanaian businesses, we at Multisoft Solutions Limited  want to discuss what we consider to be the 10 factors that cause business failures in Ghana!
Well, before we look at the top 10 causes, let us look at what is meant by business failure. According to the, a company has failed if it is unable to make profit or to bring in enough revenue to cover its expenses.
Now, let us look at the top 10 factors that cause business failures in Ghana.
#1: Starting Business for the Wrong Reasons
The core mission for a business must be to solve a problem or meet a need for a target group of people! When your business meets your customer’s needs and meets them well, then your business will flourish and be successful!
Building a business is hard and you need a higher purpose and passion to …

Industry 4.0 – How Ghanaian businesses can get ahead

Industry 4.0 – How Ghanaian businesses can get ahead Eddy Ogbogu- Group Executive, Operations and Technology, Ecobank Group.
In 2017 and beyond, the challenges facing business will continue to propel us forward into an era of yet unexplored technology. The sky is no longer the limit.

At an event organised by Multisoft Solutions Limited in partnership with Sage West Africa , participant mainly champions of business and IT were taken through the Industry 4.0 concepts and how vital it is for companies to invest in  state-of-the-art Business Management Solutions Such as SageX3.
The next industrial revolution has arrived in Ghana, and it will help make businesses of all sizes more efficient, productive and profitable. This fourth industrial revolution could help power companies to become major global players.  However, the big question is – how will this help transform your business?

Industry 4.0 is enabled by technological advances such as cloud computing and automation.  The falling price of…


As they say, “Business is all about people. And your people are your most important asset.” Managing the people who work for you is one of the most challenging activities in business, talk less of their payroll. If this intrigues you, we want to talk look at the three ways to manage the payroll account of your staff!
A business owner must develop a very effective compensation system that rewards employees and encourages high levels of productivity. To be effective, the system must be accurate, reliable and consistent in its handling of the compensation processes and calculations.   If you don’t manage your staff’s payroll well—you know what will happen to you!
Multisoft Solutions Limited has played a frontline role in the rollout of such systems and has over the last decade, helped hundreds of Ghanaian business resolve the challenge of payroll accounting.
If you are new to the terminology, you might be asking, “So what is payroll accounting?”

Payroll accounting is the specific accounting …

Sage X3 Technology Suite Invitation

Sage X3 Technology Suite InvitationView in a browserIn 2017 and beyond, the challenges facing business will continue to propel us forward into an era of yet unexplored technology. The sky is no longer the limit.
Come and hear how Sage X3 forms the backbone of all things IoT (Internet of Things) and how vital it is for companies to invest in a state-of-the-art Business Management Solution to accommodate new and future technologies, allowing businesses to grow and succeed.Theme: Rethinking business operations for Finance and Commerce businessesDate: 11 July 2017
Time: 9:00 am
Venue: Labadi Beach Hotel, 1 La Beach Road, Accra, Ghana

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Learn how to process payroll taxes!

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Learn How to Select an Accounting Software and How to Manage the Change Process